Glenlyn Hotel

How we came to the conclusion the need was for a responsive landing page…

Responsive land page discussion over coffee

One of our oldest and most loyal clients popped in for a cup of coffee and a chat. He was telling us he was getting lots of feedback from clients that it was hard to make reservations on smartphones. As the last version of the website was built quite a few years ago we looked at options for turning the current wordpress theme responsive, rebuilding a new theme with the same design as the client and his customers are very happy with it.

After some conversations with a variety of customers we found that it was not new customers that found the use of the site hard. It was regular bookers, who on their way from the airport only had access to their phone and was only interested in the reservation tool as they knew the establishment and didn’t need to know more. So what we ended up suggesting in the end was a mobile redirect to a specific responsive landing page with some minor information and a link to a responsive version of the booking tool. This ended up saving our customer a nice piece of chang as he can keep the whole website for a few more years depending on mobile demand.

We may be overly honest at times but we feel our customers should always get the best solution possible, this time that meant ‘down selling’. Instead of pushing for a bigger more expensive project we found a cheaper fix for the clients problem and managed to launch it within a week. He was happy and that is often how we get new business, word of mouth from happy customers. Plus we are quite sure he will return to webdezign for his next project as he knows very well, we thave both him and his business’ best interest at heart.

Review

You incorporated all our ideas and co-ordinated the design with our existing logos and stationery just as I had hoped. It looks clear, fresh, informative and professional. This time I think you have outdone yourselves guys, hopefully we won’t have to refresh it for another few years. I’ll be back shortly to update the rate cards and hoardings outside the hotel.

Thanks guys

We first approached Active Webdezign around 5 years ago and have never looked back since. From the start they took a long time listening to our requirements and design ideas. The finished website was beyond our expectations and almost immediately increased our on line requests. I worked closely with Peter on the first project and when it came to upgrading the website I knew he da man. They continue to give us an excellent after sales service, if its maximising our appearance on search engines to general technical questions.

I have recommended Active Webdezign to other companies in the past and will continue to do so.